FAQ
How can I track my order?
After your order is sent, you’ll receive an email with tracking details to follow its progress.
Returns & Refunds
What is your return policy?
Returns are accepted within 14 days after delivery, with exclusions for items like underwear, perfumes, and sale products. Customers cover return shipping costs.
Payments
What payment methods do you accept?
We accept major credit cards (Visa, Mastercard, American Express), PayPal, IDEAL, BanContact, Sofort, Apple Pay, Shop Pay, and Google Pay.
Product Information
How should I care for my clothing?
Always check the care label, sort by fabric and color, use mild detergent, and wash in cold water. For drying, either air dry or tumble dry on low heat.
Customer Service
How can I get in touch with customer service?
Email us at info@swipeseason.nl or visit our contact page for assistance.
Order Changes & Cancellations
Order Changes & Cancellations
Once an order is processed, we are unable to make changes. Please reach out to customer support if you need assistance.